Returns and exchanges are accepted within thirty days of receipt of purchase on items that have not been worn, altered or modified in any way, and with all tags attached in the original packaging.

Free shipping on returns and exchanges are only available to customers who live in areas that qualify for our no charge shipping service. Collaborations may not qualify for free shipping. Free returns and exchanges are valid on items over $50.00 only.

We want you to be completely happy with your Pendleton purchase. “Warranted to be a Pendleton” is our quality credo pertaining to the product, the people and the personality that make Pendleton unique. It’s a vital part of a family legacy, as honoured today as it has been since 1863.

To initiate a warranty claim, please send an email to and include the following:

  • Photos of the affected area and over-all condition of the item
  • Proof of purchase: Order Number or Receipt